Michael Ferraro

Founder & Owner, Thumping Tails

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Michael Ferraro

Founder & Owner, Thumping Tails
Serving Westchester County, NY & Fairfield County, CT Since 2018

FoundedFounded Thumping Tails: 2018
FamiliesFamilies served: Over 150 households across Westchester County, NY and Fairfield County, CT
Service-areaService area: Southern Westchester County, NY and parts of Fairfield County, CT
Media-newsMedia: Featured on CBS News
VolunteerVolunteer work: Active animal shelter volunteer
Blog-iconBlog: Author of the Thumping Tails pet care blog 100+ articles on dog and cat care
Michael-Ferraro-Founder

About Founder

Michael Ferraro

Michael Ferraro founded Thumping Tails in 2018 with a straightforward idea: that pet owners in Westchester County deserved a service they could genuinely trust not just to show up, but to care. Seven years later, Thumping Tails serves over 150 families across Southern Westchester and Fairfield County, with a team of experienced pet companions and a reputation built entirely on word of mouth, client referrals, and veterinarian recommendations.

Michael is not a pet care professional who stumbled into the business. He is someone whose relationship with animals has shaped the way he approaches his work, his team, and his community. He volunteers regularly at animal shelters. He has built a company where every hiring decision, every service standard, and every client interaction reflects a genuine commitment to animal welfare — not a marketing position.

When clients mention Michael by name in their reviews and they do, regularly it is because he is personally present in the business in a way that is increasingly rare. He is the person who does the meet-and-greet with an anxious rescue dog. He is the one who built the protocols that ensure a pet companion calls immediately when something seems off on a walk. He is the reason Thumping Tails has the culture it has.

Experience, Expertise & Commitment to Animal Welfare

Google and other search engines evaluate content and businesses based on four qualities: Experience, Expertise, Authoritativeness, and Trustworthiness. Here is what each of those looks like in practice for Michael and Thumping Tails.

E

Experience

Michael has been hands-on in professional pet care since 2018 not as an investor or absentee owner, but as the person who built the systems, trained the team, and maintained the standards that Thumping Tails clients rely on. He has personal experience caring for dogs and cats of all breeds, sizes, temperaments, and health conditions, including anxious rescues, senior pets on daily medication, and multi-pet households with complex routines.

E

Expertise

Michael writes all of the content published on the Thumping Tails blog over 100 articles covering dog and cat behavior, health, training, nutrition, and care. These articles draw on years of direct experience working with pets and pet owners across Westchester County. His writing has been read by thousands of local pet owners seeking reliable, practical guidance from someone who works with animals every day.

A

Authoritativeness

Thumping Tails has been featured on CBS News. The business is recommended by local veterinarians a trust signal that reflects the standard of care Michael has established. Client testimonials mention Michael by name and describe his personal involvement in the care of their pets. The business has grown to serve over 150 families without paid advertising, entirely through the referrals of satisfied clients.

T

Trustworthiness

Every Thumping Tails pet companion is vetted and background-checked. The business uses a professional client management platform that provides GPS-tracked visits, real-time photo updates, and a complete record of every service. Michael volunteers at animal shelters an unpaid commitment that reflects his values. And he has been present and accountable in this community for seven years, building a business whose reputation depends on earning trust, one family at a time.

What Michael Believes About Pet Care

There is a version of the pet care business that is transactional show up, complete the task, move on. Michael built Thumping Tails around a different model. A few things he holds to consistently:

Routine is not a luxury for pets – it is a need. Dogs and cats are deeply sensitive to changes in schedule, environment, and caregiver. Every Thumping Tails service is designed to maintain, not disrupt, the routines that keep pets calm and healthy.
The right team matters more than the right marketing. Michael has turned down more pet companion applicants than he has hired. Every person on the Thumping Tails team was chosen because they would care for a client’s pet the way Michael would — not because they were available.
Pet owners deserve to know what is happening. GPS tracking, photo updates, written visit reports these are not extras. They are the baseline. A pet owner who cannot see what is happening with their pet is not being served well.
Animal welfare extends beyond the paying client. Michael’s volunteer work at animal shelters is a reflection of his belief that responsibility to animals does not stop at the front door of a client’s home. The culture of care at Thumping Tails comes from this.

Media Recognition

Thumping Tails and Michael Ferraro have been featured on CBS News, recognizing the quality and community impact of the pet care services Thumping Tails provides across Westchester County.

What Clients Say About Michael

These are direct quotes from Thumping Tails clients who mentioned Michael by name in their reviews ⟶

Pet Care Writing by Michael Ferraro

Michael is the author of the Thumping Tails pet care blog, where he writes practical, experience-based articles on dog and cat behavior, health, and care. Recent articles include:

Community Involvement

Michael’s commitment to animal welfare extends beyond the business. He volunteers regularly at local animal shelters hands-on work that sits outside any business benefit and reflects a genuine personal investment in the wellbeing of animals in his community.

This volunteer work has direct value to Thumping Tails clients: it means Michael’s understanding of animal behavior, stress signals, and care needs comes from exposure far broader than any single business could provide. He has worked with rescue animals, shelter animals, and pets at every stage of life and temperament. That experience shapes the way Thumping Tails trains its team and the standards it maintains.

About Thumping Tails

Thumping Tails provides professional dog walking, cat sitting, dog boarding, house sitting, cuddle time, and pet travel services across Southern Westchester County, NY and parts of Fairfield County, CT. Founded by Michael Ferraro in 2018, the business has grown to serve over 150 families and a team of experienced, vetted pet companions who share Michael’s standards for care.

Service areas include: Harrison, Larchmont, Mamaroneck, New Rochelle, Port Chester, Purchase, Rye, Rye Brook, Scarsdale, West Harrison, and White Plains in Westchester County, NY; and Greenwich (including Byram, Belle Haven, Cos Cob, Glenville, Indian Fields, and Pemberwick) and Stamford in Fairfield County, CT.